I had a great experience with Key Basis IV & Wellness and highly recommend them to others. The team is knowledgeable, professional, punctual, and made the entire process smooth from start to finish.

Best IVs in Miami! The nurse was also very kind.

I had an extremely concerning experience with this IV service. I sought care while actively ill and was given an IV that I did not specifically request and that did not improve my condition. In fact, my symptoms worsened shortly after the appointment, and I ultimately required further medical care. Despite this, the company repeatedly dismissed my experience as mere “dissatisfaction with results,” which is not accurate or acceptable given what followed. What’s most troubling is the lack of meaningful informed consent. I was never clearly presented with alternatives or given a genuine opportunity to understand or decline the specific treatment being administered. Post-appointment, the company relied on automated texts and internal notes to justify their position rather than addressing the actual outcome and impact on my health. When I raised these concerns, they refused to take accountability and declined to issue a full refund, offering only a partial “courtesy” refund while explicitly denying any fault. Their final response stated they considered the matter closed. If you’re considering this service, be aware that if something goes wrong or the treatment makes you feel worse, you may be met with defensiveness rather than support. I would strongly recommend doing thorough research and exercising caution before trusting your health to this company.

I’ve been getting custom high-dose vitamin C and glutathione IVs from Key Basis and Sabri has been incredible. I struggle with detoxing, and these treatments have been truly life-changing for my mold illness recovery, overall wellness, and keeping my immune system strong. Sabri comes to my home and instantly makes me feel comfortable, talking with her during my IV feels like catching up with a friend. I also love that I can schedule for same-day appointments which has been such a gift on the days I need support fast. Their membership option makes concierge IVs surprisingly affordable compared to other places that offer similar services. Sabri is gentle, professional, and genuinely kind. I always feel better after my IVs, and I can’t recommend her enough. I highly look forward to my weekly IVs and am so happy I found this place.

I’ve used key basis several times now and can’t recommend them enough. The team is extremely knowledgeable and helpful. Sabrina really cares about your well being and making the process great.

Daniel and the team are awesome! I would highly recommend Key Basis to anyone who is looking to feel their best.

Amazing! Sabrina is the best